Successful staff recruitment and management

Every business owner knows how important it is to find the right staff members and orientate them to effectively reflect the values and standards that will serve the business model they have carefully developed.   However, even with highly gifted staff, the potential for changing attitudes and a shift away from consistent and reliable high performance is always a risk.  Francesca Webster is a highly skilled and experienced business owner who has a hand to manage as many as 200 staff throughout her successful salons.  Owner of Brazilian Beauty a successful franchise of multiple salons, and of the Australian Skin Institute, Francesca is experienced staff recrement and management.  Francesca is known for her incredible passion for empowering women, regardless of whether they are her staff or her clients. In this lecture you will learn:

  • Why do many businesses fail to recruit the right staff?
  • Skills versus attitude and how to get the best of both.
  • Successful strategies in achieve high staff performance.
  • Establishing the right policies that will protect your business.
About Francesca Webster

Francesca Webster is a highly accomplished businesswoman.  Owner of the Brazilian Beauty salons which she grew at one stage to 21 successful salons with an annual turnover of over $16 million that created over 200 jobs, as well as the owner of the Australian Skin Institute (ASI) dedicated to training and refining her staff’s skills to meet with the evolving consumer demand of higher quality treatments.

Francesca owes much of her success to her motto to stay focused on process and procedure but be also undeniably passionate about adding measurable value to the client’s experience.

Since founding Brazilian Beauty in 2004 Francesca Webster has gained significant success in the highly competitive beauty industry, as well as its sub-sectors including franchising, digital marketing, training, and product development.  For her achievements, Francesca has been the recipient of numerous awards recognising her for her entrepreneurial abilities and her contribution as a successful franchise concept model.